Refund and Return Policy

At Anmar Alrifaie Medical Instrument LLC, customer satisfaction is our top priority. We aim to ensure that our customers are completely satisfied with their purchases. If you are not satisfied with a product, our Refund and Return Policy outlines the process to handle such situations efficiently.

 

Return Policy:

  • Products can be returned within 7 days from the date of delivery, provided they are in their original condition, unused, and in their original packaging.
  • Returns are not applicable to used products, damaged items caused by the customer, or items specified as non-returnable during the purchase.

 

Refund Policy:

  • Refunds will only be processed after the returned item has been inspected and approved by our team.
  • Refund Method:
    Refunds will be done only through the Original Mode of Payment.
  • Please allow 7-14 business days for the refund to be processed and credited to your account, depending on your payment provider.

 

Exchange Policy:

  • Exchanges are allowed for defective or damaged products only. Customers can request a replacement for the same item or a similar product of equal value.

 

How to Initiate a Return or Refund:

  1. Contact us within the return period at:
  2. Provide the order details, reason for return, and proof of purchase (e.g., receipt or invoice).
  3. Once approved, we will guide you through the return process.

 

Conditions for Returns and Refunds:

  • Shipping fees for returns will be borne by the customer unless the return is due to a defective or incorrect item.
  • Anmar Alrifaie Medical Instrument LLC reserves the right to reject returns or refunds if the item does not meet the above conditions.

 

Contact Us:

For any questions or concerns about returns or refunds, feel free to contact us at:

We are committed to making your experience with us as seamless and satisfying as possible. Thank you for trusting Anmar Alrifaie Medical Instrument LLC.